CFSL Integrated Report 2025

64

Risk Management

Corporate Governance

Statutory Disclosures

Financial

FY 2025 HIGHLIGHTS

DIGITAL LEARNING ENHANCEMENTS We upgraded our Learning Management System (LMS) to deliver a more engaging and accessible learning experience and better track employee progress across the organisation. New awareness courses addressed critical topics to safeguard Cim Finance’s operational and reputational integrity, while regulatory training incorporated real-life case scenarios from the financial year, ensuring practical application on the job. The learning calendar was also redesigned to maintain continuous engagement, providing structured time for self-paced and blended learning opportunities across digital and in-person formats.

TRAINING CATEGORY

HOURS

7,601

AWARENESS

5,103

CUSTOMER CENTRICITY

6,373

INTERNAL PROCEDURES

1,015

LEADERSHIP DEVELOPMENT

OUTCOME Employees have greater access to learning opportunities, knowledge retention has improved, and regulatory awareness is reinforced.

396

PERSONAL DEVELOPMENT

PROFESSIONAL DEVELOPMENT

332

REGULATORY AND GOVERNANCE

1,230

FY 2025 HIGHLIGHTS

225

SAFETY AND HEALTH

AI AT WORK The management team participated in targeted training sessions on the effective use of AI tools, aimed at enhancing productivity, decision-making, and digital fluency. Hands-on sessions demonstrated practical applications for drafting, data analysis, and process improvement, fostering a culture of innovation and continuous improvement across leadership teams. This initiative sets the stage for future integration of generative AI, ensuring that Cim Finance remains at the forefront of digital transformation in the workplace.

252

SUSTAINABILITY

TECHNICAL AND FUNCTIONAL

1,406

1,722

TECHNOLOGY

GRAND TOTAL

25,655

Total Training hours 25,655