CFSL Integrated Report 2025

58

Risk Management

Corporate Governance

Statutory Disclosures

Financial

FY 2025 was a year focused on revamping our purpose and strengthening Cim Finance’s culture. Building a strong culture is a long-term effort: it requires understanding where we are today, listening closely, and gradually shaping behaviours and mindsets across the organisation. Through surveys, focus groups, and interactive discussions, we captured employees’ perspectives on what has worked, where gaps remain, and which behaviours to prioritise. These insights informed the development of a three-year programme, structured around the four strategic pillars below. This foundational work is vital and lays the groundwork for a broader culture refresh planned for FY 2026. It ensures that Cim Finance continues to nurture the behaviours, values and mindset needed to strengthen our employee experience and position the organisation as an employer of choice.

ENGAGEMENT LEARNING AND DEVELOPMENT

WELLNESS

DIVERSITY, EQUITY AND INCLUSION

“We are working to turn our purpose into a mindset across Cim Finance, guiding everything we do: how we support each other as colleagues, how we collaborate with other teams, how we serve our clients. It is about embedding it in our daily behaviours so that it becomes a natural part of how we work, every day.”

Kannen Packiry Poullé Group Chief Human Resources Executive