CFSL Integrated Report 2025

STRATEGY & PERFORMANCE

69

Introduction

Group Overview

Leadership

Environmental and Social Report

Our purpose is to empower people and communities through responsible financial solutions that make everyday life easier and more secure. Sustainability, for us, is inseparable from this mission: the way we support families and households, enable businesses, and contribute to the wider economy goes hand in hand with our responsibility to people and the planet. Over the past year, we have focused on reflection and alignment – taking stock of our initiatives, clarifying priorities, and strengthening our approach to sustainability reporting. While we have long aligned our work with the UN Sustainable Development Goals (SDGs), the evolving reporting landscape required a deeper review. In a context where disclosure remains largely voluntary, we chose to follow an approach that goes beyond compliance. A comprehensive gap analysis against IFRS S1 and S2 requirements allowed us to understand our current position and identify the steps needed to improve transparency and accountability. Stakeholder engagement has been central to this process. By listening closely to our clients, partners, and communities, we were able to prioritise actions that matter most and channel resources where they have the greatest impact. FY 2025 has provided greater clarity on our path forward, and laid the foundation for a deliberate, long-term sustainability strategy that supports our purpose and vision. of waste diverted from landfill 3,807 kg

84 %

of contracts generated digitally and paperless

reduction in direct CO 2 emissions from Cim Finance’s vehicle fleet 9%

spent in social initiatives across our areas of focus MUR 12,6 m

reduction in average energy consumption per employee

12 %

of paper saved through digitalisation 14,218 kg

reduction in water consumption per employee at Cim House 11 %