CFSL Integrated Report 2025

GROUP OVERVIEW

23

Introduction

Leadership

Strategy & Performance

Stakeholder Engagement

SHAREHOLDERS

EMPLOYEES

SHAREHOLDERS PROVIDE THE CAPITAL THAT DRIVES CIM FINANCE’S GROWTH AND LONG-TERM SUCCESS.

EMPLOYEES ARE CENTRAL TO INNOVATION, SERVICE DELIVERY, AND OPERATIONAL EFFICIENCY.

Engagement channels

Engagement channels

• Internal communication platforms, including a newsletter • Town hall meetings with the Group CEO and management team • Annual engagement survey • Workshops and training sessions • Team-building activities • Performance reviews • Cim MoRecognition awards

•

Annual report

• Annual Meeting of Shareholders (AMS) • Investor briefings • Press releases • ‘Investors Corner’ on the Group's website • Quarterly unaudited financial statements

KEY EXPECTATIONS • Profitable growth • A skilled leadership team driving performance • Dividends distribution and long-term shareholder value • Compliance with relevant laws and regulations • Strong governance and risk management practices • Environmental and social responsibility

KEY EXPECTATIONS •

Fair remuneration and benefits

• Opportunities for training, development and career advancement • A diverse, inclusive and supportive workplace • Recognition for performance and contributions • Ethical leadership

OUR RESPONSE •

OUR RESPONSE • Timely and transparent communication on the Company’s financial position • Compliance with applicable laws and regulations • Strong internal controls to manage risks • Enhanced Environmental, Social, and Governance (ESG) communication and reporting • A diverse and skilled Board and Executive team

Market-aligned remuneration

• Targeted investments in training and development, offering meaningful upskilling opportunities • Hybrid learning modules • Development of a three-year structured programme, focusing on wellbeing and DEI • Introduction of more frequent town halls with leadership to enhance proximity and engagement

• Environmental and Social Report page 69 • Corporate Governance Report page 107 • Financial Statements page 137

• Human Capital Report page 57