CFSL Integrated Report 2025

16

Risk Management

Corporate Governance

Statutory Disclosures

Financial

PASSION We bring heart to everything we do and care deeply about making a positive difference in people’s lives. ACHIEVEMENT We take ownership, strive for excellence every day, and act with integrity to reach our goals. CREATIVITY We embrace fresh ideas and innovative thinking to solve problems and serve our customers better. ENGAGEMENT We listen, collaborate, and support one another – because we succeed together.

Our Values (PACE)

2008 Introduced Credit Cards and Acquiring

2010 Extended Debit and Credit Card Acquiring activities to VISA.

2011 Launched VISA Credit Cards Classic, Gold, and Business, catering to different customer needs.

2014 Rolled out Unified Payments Interface (UPI) to simplify transactions and increase financial accessibility.

2015 Introduced Personal Loans through Cim MoCrédit.

activities for Mastercard.

2020 Launched MoFinans and Web Portal, enabling faster financial management.

2019 Expanded into International

2018 Introduced Travel Loan (Cim Voyage), supporting life experiences beyond everyday needs.

2016 Launched Cim Fidelity Card (MoKart).

Factoring, helping businesses trade across borders.

2024 Launched MoPay, providing faster, more secure payment solutions.

2025 Cim Finance joined the Stock Exchange of Mauritius Sustainability Index (SEMSI), underscoring its commitment to responsible and sustainable practices, and launched the Cashback Credit Card in partnership with Mastercard, further enhancing value and convenience for customers.