CFSL Integrated Report 2025

121

Introduction

Group Overview

Leadership

Strategy & Performance

Corporate Governance Report (Continued)

The share ownership analysis per holding percentage and categories of shareholders as at 30 September 2025 is as follows:

Spread

Number of shareholders

Number of shares held

% Holding 3.3516% 4.1733% 2.5157% 89.9593%

1 – 50,000

3,326

22,808,728 28,400,357 17,119,868 612,193,357 680,522,310

50,001 – 250,000 250,001 – 500,000

266

48 64

Over 500,000

Total

3,704

100%

Category

Number of shareholders

Number of shares held

% Holding 10.5657% 7.6380% 4.5213% 17.6346% 59.6403%

Individuals

3,360

71,902,182 51,978,594 30,768,490 120,007,188 405,865,856 680,522,310

Insurance & Assurance Investment & Trust Pension & Provident Other Corporate Bodies

11 46 72

215

Total

3,704

100%

Communication with shareholders and stakeholders is mainly done through the Annual Report, Investors’ Briefings, the published unaudited results, the Annual Meeting of Shareholders (‘AMS’), dividends declarations, press communiqués and the website. An “Investors’ Corner” section is available on CFSL’s website and such section provides shareholders and stakeholders with information in a timely manner on audited financial statements, interim and final dividends, share price information, communiqués on activities of the Company amongst others, and also includes the digital version of the annual reports of the Company. The Group interacts with its internal stakeholders namely its employees via its collaborative platform namely ‘Cim Connect’ which offers social networks features in a corporate environment. Through the platform, employees can communicate with one another via groups. The external stakeholders of the Group namely its customers, suppliers, shareholders, the Government/Regulators and the public are reached via social media platforms such as Facebook and LinkedIn, as well as via advertisements. As and when required, focus groups are held with clients to assess their expectations from the Group. Regular channels of communication are also maintained with the regulators and the Government. In addition, shareholders are invited to the AMS on an annual basis to approve the financial statements and vote on the re-appointment/ appointment of Directors and the external auditor. The Annual Meeting of Shareholders (AMS) for the year 2024 was held in February 2025. For the next AMS of the Company, which is scheduled in February 2026, shareholders will receive the notice of the AMS at least 21 days prior to the meeting in accordance with the law. The Annual Report, which also includes the notice of annual meeting, is published in full on the Company’s website. Shareholders also have the option to request a hard copy of the Annual Report. 4. RISK MANAGEMENT The Group is subject to a number of risks and uncertainties in carrying out its activities. The activities related to Risk Management, the material risks and steps taken to address known weaknesses in internal controls are set out in the Risk Management Report on Page 89.